Porcelain Primer

When installing porcelain paving in your home or garden, it is essential to take all the vital steps in the initial process so you can feel assured that your paving will remain strong and hard-wearing for many years to come.

To ensure elimination of any technical failures of the paving you are installing, in the case of increased traffic or heavy loads, simply add this VillaFix™ Porcelain & Stone Primer between the base mix and your chosen paving.

This product comes in a 15kg plastic tub and is recommended for use with all types of porcelain paving and natural stone tiles. It dramatically reduces potential staining and framing from any cement-based mix.

This user-friendly paving primer provides complete peace of mind by forming a powerful bond between the paving and bedding. It offers a simple solution for your paving project and accepts light foot traffic shortly after application.

This product is ideal for any interior or exterior paving project when used in conjunction with some of our other porcelain paving accessories. Transform the look of your garden or home with paving installed and maintained with the highest quality products.

5 Benefits of VillaFix™ Porcelain & Stone Primer:

• Easy to mix and apply
• Coverage 15m approx
• Brush application
• Long working time
• Exceeds the requirements of BS/EN7533

Delivery Info

All orders are packed onto a pallet. By placing the order and accepting our delivery conditions, you confirm that the delivery information you provide meets our third-party haulier conditions. For further details, please visit our delivery page. If you have any doubts, don't hesitate to get in touch with us for more information. 

Cancellation 

For most products, you have the right to cancel your order at any time from the moment you place your online order, and up to 14 days from the day you receive your goods. You should notify us if you want to cancel your order within this time period, either by email, phone or through the contact form on the website. if you cancel the order before dispatch you will receive a full refund. If you cancel after the order has left with our third party courier, the refund will have the courier cost deducted.

A further 14 days is allowed from the date you notify us of your cancellation to return the goods if already received. You must cover the cost of returning unwanted goods. We can arrange for the courier to collect, this will be a cost of £100 per pallet. We will issue a refund within 14 days upon receipt of the returned goods. We are unable to refund any delivery charges from the original delivery if the order has been dispatched. A deduction will be made if the value of the goods has been reduced as a result of you handling the goods in a way that would not be permitted in a shop. After this period, if you have laid the product you are accepting the product is fit for purpose and as such we are unable to accept any returns and offer any refunds, except in the case of damaged or faulty goods.

For bespoke orders, we operate a non-return policy and we are not able to accept cancellation to the order.

We recommend that any surplus material should be kept.

Damaged/Faulty Goods

In the event that your goods are received damaged or faulty, please contact us immediately. We will require details of the damage/fault, along with photographic evidence. If we agree on a return for damaged/faulty goods please ensure that the order is repackaged in its original packaging, including any accessories which were delivered with the product, and that it is placed on the pallet at the original delivery point for the third party haulier to collect.

If the original packaging of the product has been damaged or destroyed you should ensure that the returned product is on a pallet and is adequately packed for shipment back to us. It should be placed in the original delivery point for the third party haulier to collect.

A refund will be made within 14 days upon receipt of the returned goods. A deduction can be made if the value of the goods has been reduced as a result of you handling the goods in a way that would not be permitted in a shop.

If you have any doubts, please contact us for further details.